How can you make the most of the holiday season as a small business?
Consumers likely do not realize how much of an impact they have on small businesses during the holiday season.
How can you, as a small business owner, remedy this? Here are some ways:
- Show your customers how much you appreciate them.
Your ability as a small business to connect with your community is something that can give you the upper hand during the holiday season. 27% of consumers say that they never hear from a business again after making a purchase, even though 81% of them will be more open to receiving correspondence from a business they buy from.
Customers like to know their business is important to you. If you take the time to acknowledge them for their support, especially during the holiday season, you raise your chances of making a lasting impact on them, and they’ll be more likely to do business with you again. Doing this also helps get your business name out there more.
- Plan ahead You, as a business owner, should be planning as early as your consumers are.
50% of people will begin shopping for gifts as early as October, with some planning out gifts and searching for ideas in August and September. Plus, those who start shopping before Thanksgiving will spend an average of $460 more than those who begin after Thanksgiving. Statistics on what consumers will want to shop for and what they find important for the holiday season will be coming out once their search begins, so keeping an eye on the timing is important to catch the trends.
- Focus on the holidays that benefit your business.
The holiday season covers a wide range of holidays, but your businesses don’t need to participate in all of them to get the most out of the season. In some cases, it could actually do more harm than good. Think about your target audience and what they most want to get out of your business.
Promoting during Christmas may be great for your business, but would it help to do so during Halloween? Or if your business can’t handle providing the same sales that bigger businesses can on Black Friday, maybe promoting your business on Small Business Saturday would be better for you. It’s all about finding what’s best for your business for the holidays.